2010 Media Coverage
Amazon Tops List of Online Consumer Satisfaction
Guardian.co.uk
December 22, 2010
Gulf Widens Between UK Etail’s ‘Best and the Rest’
Internet Retailing
December 22, 2010
Popularly Unpopular
Business Week
August 12, 2010
Social Sites Get People Talking, but Marketers Must Earn Trust
eMarketer
August 6, 2010
Measuring the Value of a Facebook Follower
Internet Retailer
August 5, 2010
O-gov May Muck Up Agency Sites
NextGov
July 27, 2010
Citizens Cooling on U.S. E-Government: Survey
InternetNews.com
July 27, 2010
Facebook Membership Hits 500 Million Mark
TerraNet
July 22, 2010
Users Rate Facebook Slightly Above the Tax Man
The Wall Street Journal
July 20, 2010
Consumer Satisfaction Survey Slaps Facebook
USA Today
July 20, 2010
Survey: Facebook Fails at Customer Satisfaction
Cnet
July 20, 2010
Tealium Announces First European-Based Certified Partner for Universal Tag
TMCnet.com
July 7, 2010
Shopping for a New Bank? You Have Options
The Bulletin (AP)
July 7, 2010
Fighting Federal Popups
Next Gov
June 30, 2010
Privacy Advocates Give Limited Approval for New White House Web 2.0 Policies
Next Gov
June 29, 2010
Video Interview with Larry Freed at Internet Retailer
Internet Retailer
June 17, 2010
What Not to Do in E-Mail
ClickZ
June 6, 2010
Pure Michigan's Online Marketing is Driving Success
PR Newswire
June 3, 2010
Home Depot Gives Its E-Commerce Site a Total Makeover
Internet Retailer
June 2, 2010
New Navigation and Digital Images Boosted Under Armour’s 2009 Growth
Internet Retailer
June 2, 2010
TigerDirect Places No. 2 in Electronics Category on ForeSee Top 100 Online Retail Satisfaction Index
TMCnet.com
May 28, 2010
TigerDirect Ranks #2 in Electronics Category on ForeSee Top 100 Online Retail Satisfaction Index
Reuters US News
May 26, 2010
Public Views Agency Websites as Transparent, Collaborative
Next Gov
May 9, 2010
ForeSee Results and Forbes Release Study on Customer Satisfaction with Online Banking
TMCnet.com
May 17, 2010
ForeSee Results Releases Annual Top 100 Online Retail Satisfaction Index
TMCnet.com
May 8, 2010
Online Retail As Shoppers Flock to the Web, Retailers Respond Consumer Nation Blog - CNBC
CNBC
May 5, 2010
Satisfaction with Federal Government Websites at All-Time High
Federal News Radio 1500 AM
May 3, 2010
iPad Poised to Revolutionize Retail Industry
Ad Age
April 21, 2010
Retailers Jump on Social Media Bandwagon with Facebook, Twitter
The Seattle Times
April 6, 2010
E-Commerce Overtook Catalog Sales for the First Time at L.L. Bean
Internet Retailer
March 17, 2010
2010 Best of Michigan Business Companies
PRLog
March 9, 2010
New Report Advises Retailers to Focus on Facebook
Retail TouchPoints
March 4, 2010
Online Transparency Increases Trust in Government
The Huffington Post
February 18, 2010
Gov't Web Site Transparency Increases Trust in Government
San Francisco Chronicle
February 18, 2010
Agency Transparency on the Web Leads to Citizen Trust
Federal News Radio 1500 AM
February 17, 2010
Expedia Rretains No. 1 Title in Customer Satisfaction Study; Deals - Not Service - Lifted 2009 Scores
USA Today
February 16, 2010
Study Links Online Transparency Efforts, Trust in Government
NextGov
February 16, 2010
Customers Are More Satisfied with E-Retailing than Other E-Commerce Fields
Internet Retailer
February 16, 2010
Three Ways to Improve Your Voice-of-the-Customer Program
ClickZ
February 1, 2010
State Follows Trend to Virtual Government
Michigan Messenger
January 29, 2010
Top Online Retailers See Strong Growth
Destination CRM
January 6, 2010
